Collective Emotions – Lesson from #BlackLivesMatter and #MeToo.

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Have you ever stopped to think about the power of collective emotions? It's like when you're at a concert, and everyone's singing along to the same tune – there's a palpable energy that connects us all.  (I didn’t see Taylor Swift, but I saw enough video clips to give us an idea).

Now, let's take a moment to consider what global movements like #BlackLivesMatter and #MeToo have taught us.  Even more locally, here in Australia, there is an emotional divide between what Australia Day and Invasion Day means to everyone.  These aren't just hashtags; they're vibrant, global conversations that have brought to light the deep-seated emotions and experiences shared by millions.  They've shown us how collective anger, hope, and a thirst for change and stability can unite people to stand up for what's right.

Recently, this concept of collective emotions is experiencing wide research.  It is fascinating in that the emotional response is shared by those with no other connection and seems to last considerably longer that individual emotions.

What about the relationship between these global movements and your teams and leadership?   Let’s zoom in for a moment, and explore how these powerful lessons on collective emotions can help us navigate the choppy waters of office dynamics, turning division into harmony and mistrust into mutual respect.  

It is like walking into a room and feeling like you've accidentally crashed a party you weren't invited to? That's what stepping into a team full of mistrust and office gossip can feel like. It's like there's an elephant in the room, but this elephant is made entirely of whispered secrets, aggressive leadership, and side glances. 

So, what can we do about it? 

Actionable steps to deeper harmony: 

1. Open the Floor for Honest Conversations 

First things first, let's get talking. Creating a safe space for team members to express their feelings and concerns without fear of judgment or retaliation is crucial. Think of it as a 'no holds barred' session, but with empathy and respect as the guiding principles. These conversations can help uncover underlying issues and begin the healing process.  But, they often need ‘Switzerland’ – somebody who is seen as an impartial guide (that’s me, if this wasn’t already clear!) 

2. Lead with Vulnerability 

Leaders, it's time to get real. Showing your own vulnerabilities isn't a sign of weakness; it's a bridge to trust.  When you share your challenges and how you're working through them, it encourages others to do the same.  This mutual vulnerability fosters a deeper connection and understanding within the team.  The opposite of this is to respond aggressively when you leave it to late to address and it becomes overwhelming. 

3. Celebrate Small Wins Together 

Remember, positivity breeds positivity. Not toxic positivity like rearranging the deckchairs on the titanic. Make it a point to recognise and celebrate the small victories as a team. Whether it's completing a challenging project or simply helping a colleague out, acknowledging these moments can boost morale and reinforce a sense of unity and purpose. 

4. Foster a Culture of Empathy and Support 

Building a team culture where empathy and support are at the forefront can transform the work environment. Encourage team members to step into each other's shoes and offer help when needed. This could be through mentorship programs, team-building activities, or just regular check-ins. The goal is to create a network of support that uplifts everyone. 

5. Implement Regular Feedback Loops 

Feedback is the breakfast of champions, but not when the only feedback being given or received is when something negative needs addressing.  That just gives you indigestion!  Establish regular feedback loops where team members can share their thoughts on what's working and what's not. This ongoing dialogue ensures that everyone feels heard and that necessary adjustments can be made in real-time, keeping the team agile and aligned.  And who doesn’t like to receive positive feedback now and again?  The greatest engagement lifter and motivator. 

6. Lead by Example with Genuine Positivity 

Finally, embody the change you want to see. Genuine positivity from leadership can be incredibly contagious. By focusing on solutions rather than problems, maintaining a can-do attitude, and showing resilience in the face of challenges, leaders can inspire their teams to adopt the same mindset.  This doesn’t just come from management; leaders can be anyone who matters to the team.  This is when the collective emotions now reflect a sense of safety and trust. 

Speaking of mattering, this is the topic of my next newsletter.  It is an integral part of the necessary triad of safety, trust and belonging. 

What is the collective emotional landscape in your teams?  Book a call with me if you want to talk about anything, because this is how I help teams work better together.  And feel free to share this newsletter with anyone you feel might need to read it.